Shipping policy
Thank you for supporting our small-batch spice and rub business! We handcraft all orders in small batches to maintain freshness and quality. Please review our shipping details below:
Weekly Shipping Schedule
All orders are fulfilled and shipped once per week, every Wednesday.
Orders placed after at 11:59AM Monday will be included in the following week’s shipment.
You will receive tracking information via email once your order has shipped.
Economy Shipping Rates (5–8 business days after shipping)
| Order Subtotal | Shipping Rate |
|---|---|
| $0 – $14.99 | $8.00 |
| $15 – $29.99 | $10.00 |
| $30 – $49.99 | $12.00 |
| $50+ | Free |
Please note: Rates are for economy shipping. Faster shipping options may be available please reach out and email us at info@TonysBackyardGrill.com.
Processing & Delivery
Since we ship weekly, please allow 5–8 business days for delivery after your order ships.
Orders are shipped via USPS, FedEx, UPS, or another reliable carrier.
All orders are packaged with care to ensure freshness.
Small-Batch Production
Our spice blends are handcrafted in small batches.
Due to this process, each bottle may vary slightly in appearance. These variations do not affect quality and are considered normal. Quality and flavor are always our priority.
Made in a facility that also processes allergens.
Lost or Damaged Packages
If your shipment is lost or arrives damaged, please contact us immediately so we can assist with a replacement or refund.
Contact
For any questions about shipping, handling, delivery times, or our products email us at info@TonysBackyardGrill.com.